UCX Manchester 2025 Manchester Central Convention Complex, Manchester

On the 2nd and 3rd April 2025, as part of Manchester Tech Week, UC EXPO (UCX) will host tech teams from across the region along with cutting-edge solution providers to share learnings and get to grips with the tools necessary to ensure high-performing teams, empowered agents, and seamless customer experiences.

Expect case studies, panels, demos, workshops and roundtables to enable your organisation to:
– Optimise UC and AV tool stacks and reduce tech debt
– Wrap change management and training around tech rollouts
– Measure adoption and usage with AI and analytics
– Embed security to mitigate risks from remote working
– Navigate the latest Microsoft roadmaps with a focus on Copilot
– Balance AI and human interactions as part of the customer journey
– Build a total experience strategy to empower both agents and customers
– Choose UC technology which is inclusive and accessible to all

Co-located with Digital Transformation EXPO (DTX) Manchester – the North’s biggest digital and IT event, UCX + DTX is designed for everyone, from senior leaders and function heads to architects, engineers and analysts.